Global Smart IT — AI Solutions & Consulting

AI Consulting & Engineering

Production AI for ambitious teams.

Strategy, custom agents, RAG systems, data infrastructure, and the cloud underneath — engineered end-to-end by senior practitioners. Worldwide delivery.

Anthropic ClaudeOpenAILangChainLlamaIndexPineconeVercelNext.jsModalHugging FaceLlamaSnowflakePostgresSupabaseAWSGCPAzureMendixSAPSalesforceDatabricksAnthropic ClaudeOpenAILangChainLlamaIndexPineconeVercelNext.jsModalHugging FaceLlamaSnowflakePostgresSupabaseAWSGCPAzureMendixSAPSalesforceDatabricks
in weeks
Time to ship
100%
Senior practitioners
24h
Reply on inbound
Global
Worldwide delivery

Live demo · powered by Claude

Don't take our word for it. Ask the AI directly.

The chat assistant on this page is built on the same foundations we ship to clients. Pick a question — or write your own.

Capabilities

One partner for AI, data, software & cloud.

End-to-end capabilities, delivered globally. AI is the lead — but production AI rarely lives alone, so we ship the surrounding data plumbing, infrastructure, and software with it.

AI Strategy & Consulting

From idea to roadmap — without the hype tax.

Executive-level advisory for teams who need to separate AI signal from noise. Roadmaps, ROI modeling, build-vs-buy, vendor selection, and governance frameworks tailored to your business.

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Custom AI Agents

Autonomous workflows that think, plan, and act.

We design and ship AI agents that take real actions inside your business — sales SDRs, research analysts, ops copilots, and internal tools that close loops humans previously did manually.

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RAG & Conversational AI

Conversational answers grounded in your data.

Document Q&A, knowledge-base assistants, customer support bots, voice agents, and internal search — built on retrieval-augmented generation so the answers actually cite your source of truth.

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LLM Integration & Fine-tuning

Drop frontier models into the products you already ship.

We integrate Claude, GPT, Gemini, and open-source models into your existing applications — and fine-tune them on your data when generic prompting isn't enough.

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Data Engineering & MLOps

The pipes and platform under every AI system.

AI is only as good as the data flowing into it. We build the data infrastructure, feature stores, eval pipelines, and MLOps platforms that make models reliable in production.

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Cloud & DevOps

Production-grade infrastructure for AI workloads.

GPU orchestration, autoscaling inference, cost-aware deployments, and the CI/CD muscle to ship AI features safely. AWS, GCP, Azure, and the AI-native platforms (Modal, Replicate, Vercel).

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Custom Software & Mobile Apps

Web, mobile, and SaaS — built AI-native from day one.

Full-stack product engineering for teams who want AI deeply embedded — not bolted on. Web apps, native mobile, internal tools, and customer-facing SaaS, designed and shipped end-to-end.

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Enterprise Integration

Make AI play nice with the systems that run the business.

We connect AI to the systems of record — SAP, Salesforce, NetSuite, Workday, Dynamics, ServiceNow, custom ERPs. Secure, governed, and respectful of the rules that already exist.

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Under the hood

How we glue it together.

The production architecture under most of our builds — indexing pipeline, hybrid retrieval, an LLM with optional tool-calling, all the way through to a streamed, cited response.

◆ Indexing pipeline

Built once, kept fresh

◆ Query pipeline · live

Sub-second on every request

Knowledgedocs · DBs
Chunkersplit + clean
EmbedderOpenAI · Cohere
Vector DBPinecone · pgvec
Userquestion
Embedderquery → vec
Hybrid searchvector + BM25
Rerankcross-encoder
LLMClaude · GPT
Responsestreamed · cited
Tools / APIssearch · CRUD
TOP-K · CONTEXTAGENT LOOP · TOOL CALLSSTREAM
Indexing tokensQuery flowLLM reasoningTool callsStreamed response
Live trace

Watch a query flow through.

What an AI engineer sees in their observability dashboard while a user asks a question — every phase, every payload, every token, in real time. RAG, agent tool-calling, and chatbot flows.

◆ Architecture

Knowledge-grounded Q&A

RAG flow
Userquery
Embed→ vec
Vectortop-k
Rerankfilter
LLMreason
Responsestream
Try another flow:
◆ Live tracequery.vm2hmecy· phase 1/6

user.message

How do you scope a RAG project?

embedder.embed
vectordb.search
reranker.rerank
llm.complete
response.stream
Industries we serve

Where we've built and shipped.

Domain context matters more than ever for AI. We bring it across regulated, data-heavy, and operationally complex sectors.

Energy & Utilities

Field service copilots, anomaly detection on grid telemetry, and operational intelligence for asset-heavy operators.

Field service agentsGrid anomaly detectionCompliance reporting
Selected work

Shipped. Measured. Working.

All case studies
RAG & Chatbots

Cut support ticket volume 42% with a docs-grounded assistant

Support team was drowning in repetitive product questions. The help center had answers, but customers couldn't find them.

42%
Ticket deflection
12 sec
Median resolution
B2B Software
Custom AI Agents

Account research that used to take 90 min, now runs in 4

SDRs were spending half their day on pre-call research — pulling 10-Ks, news, LinkedIn, and CRM history into briefing docs.

↓ 95%
Research time
↑ 38%
Calls/rep/week
Industrial Services
AI Strategy

From 47 AI ideas to a focused 12-month roadmap

Every department was pitching AI projects. Leadership had no framework to prioritize, no view of dependencies, no ROI model.

47
Opportunities triaged
3 flagship
Greenlit projects
Retail
LLM Integration

Fine-tuned classifier replaces a brittle rules engine

Legacy keyword rules for claim routing missed nuance and required constant tuning. New claim types broke the system weekly.

94.3%
Routing accuracy
+22 pts
vs rules engine
Insurance
RAG & Chatbots

Clinical decision support grounded in 80K internal protocols

Clinicians wasted minutes per encounter searching the intranet for the right protocol, drug interaction, or formulary policy. Old SharePoint search was unusable.

80K
Documents indexed
↓ 91%
Avg lookup time
Healthcare
Custom AI Agents

AML investigation copilot triages 10× more alerts per analyst

AML team was buried under low-quality alerts. Each case took 45+ minutes of cross-system data gathering before an analyst could make a judgment.

↑ 10×
Cases/analyst/day
↓ 78%
Time per case
Financial Services
How we work

A process built for speed and certainty.

No long discoveries. No 80-page decks. We start narrow, ship a working slice, and earn the right to expand.

01

Discovery call

A focused conversation to understand the problem and what success looks like.

02

Scoping sprint

Bounded engagement, fixed-price. Concrete plan with clear go/no-go criteria.

03

Build & ship

Scaled to your scope and complexity. Working software in production with eval gates.

04

Operate & evolve

Optional retainer for ongoing improvement, monitoring, and expansion.

Why teams choose us

AI is easy to demo.
Hard to ship in production.

We've built and shipped AI products at scale. We know where demos break, where costs spiral, where evals matter, and what it takes to make AI features your users actually trust.

Senior, not staffed

You work directly with the people building. No project managers between you and the engineers.

Eval-driven from day one

Every system we ship has measurable quality gates. You'll never wonder if it's getting better.

Cost & latency conscious

We optimize aggressively. Smaller models when they fit, prompt caching by default, batching where it counts.

Honest about limits

If AI is the wrong tool for a problem, we'll tell you. If a buy beats a build, we'll say that too.

In their words

Trust earned, project after project.

They were the only firm that could explain the trade-offs between Claude, GPT, and our open-source options in language our IC could actually act on. We picked an architecture in two weeks that would have taken our team six months.

VP
VP, Product
Mid-market SaaS · B2B Software

I've worked with three AI consultancies. This was the first one that actually shipped to production. Working software, with eval gates, instead of a slide deck.

CT
Chief Technology Officer
Top-20 US bank · Financial Services

What I appreciated most was the honesty. They told us where AI wouldn't help and pointed us at a $40/month SaaS for one workflow. That's the kind of advisor you want.

Ho
Head of Operations
Multi-hospital health system · Healthcare
Insights

Notes on building production AI.

Read all
FAQ

Questions we get on every discovery call.

A 2-week strategy sprint or a tightly-scoped 4-week build pilot. Below that, we'll usually point you at a SaaS that solves your problem — and tell you so in the discovery call.

Ready to ship AI that actually works?

Tell us what you're building or what you're stuck on. We'll come back within 24 hours with a no-fluff plan.